Express Divorce FAQ

All of us provide similar services, however, Express Divorce use experienced lawyers to supervise all financial orders.  In the case of our premium services, the entire documentation is drafted by a senior matrimonial solicitor.

In addition, our actual services are significantly less expensive than Divorce Online’s services.  Both Divorce Online and Quickie Divorce do outsource to solicitors, however, we are committed to keeping all financial order services in-house to reduce delay and/or potential loss of documents.

Express Divorce are also entirely transparent about costs.  We started our service as an antidote to the rising legal fees charged by solicitors.  Our competitors’ websites are not particularly clear about the court fees and when you will need to pay them.  On the other hand, we are entirely upfront about these additional fees as we do not want to give any of our customers a nasty surprise after they have purchased one of services.

Our number one priority at Express Divorce is ensuring you’re satisfied with the divorce service you’ve purchased from us. We understand that starting a clean break order or a consent order is a big step and, occasionally, our customers change their minds. Therefore, we introduced a 7 day money back guarantee on all of our services* meaning we’ll refund your money if you decide our service isn’t for you.  Simply reach out to our friendly customer service team.

* Guarantee expires 7 days after purchase or upon customer submitting their information using the data capture forms. This includes all  services.

We do not accept cash although we can accept cheques made payable to ‘ExD Legal Services.’  Please note that, should you pay by cheque, Express Divorce will not carry out any work on your behalf until 24 hours after the money has cleared.

If you are using a traditional paper application, you will need to complete an EX160 form. In the case of online application, you will need to apply for an exemption online and obtain a ‘Help with Fees’ (HWF) reference code.

Both the form and online application can be found here: https://www.gov.uk/government/publications/apply-for-help-with-court-and-tribunal-fees

The online application is much quicker.  If you are applying for an exemption with a traditional paper application, you should factor in the likely delay of several weeks.

There is often very little we can do to hurry the court along when it comes to decisions regarding court fees.  Sometimes, applicants can find the money from family or friends to pay the fees up front AND recover it from the court at a later date.  Please bear in mind that you have  a maximum of 3 months after the date of the final order to request a fee refund.

We ask you to transfer the court fee to us several days before we issue the application. Of course, you have the option to pay the court fees when you first order your service.

It is worth checking to see if you are entitled to a court fee exemption or a reduction by clicking here: https://www.gov.uk/government/publications/apply-for-help-with-court-and-tribunal-fees

Please ensure you have checked your spam/junk mail to ensure it was not redirected from your inbox.  If you have not received your confirmation email and welcome pack within 2 hours of payment, please contact our customer support team.